Future proof your insurance business with flexible end-to-end software processes like claims management
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Facilitate claims management, streamline policy administration, and enhance your systems with our insurance software. Find out why more than 1,000 of the world's best-run insurance companies are relying on WTM ERP to help them improve performance and customer service.
Mitigate time to market for tailored insurance products
Streamline insurance operations reducing process complexity and costs
Efficiently manage compliance and stay on top of new regulations
Run maximum performance from your sales force and manage incentives
Improve customer satisfaction and loyalty
Customer Billing and Payment
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Synchronize billing and payment processes across multiple channels to drive greater customer satisfaction, increase efficiency, and outpace your competition.
Globalize electronic billing
Advances your cash flow
Accommodate end-to-end business processes
Instantly adopt statutory regulations
Automate and harmonize your front and back offices
Financial Asset Management
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Improve your return on investment, minimize risk, and ensure compliance with a centralized platform for portfolio administration.
Allow up-to-the-minute analytics to improve decision making
Accommodate processes and multi ledger capabilities for multiple GAAP accounting
Usage an analytical and risk reporting framework on a comprehensive data platform
Mitigate risk with a security and authorization mechanism
Manage Risk and Compliance
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Enhance strategic and operational performance and effectively mitigate business risk through cost-effective management of regulatory and policy compliance.
Harmonize the management of financial, operational, and compliance risks
Efficiently identify and manage risks before they can have an impact
Automate risk monitoring across end-to-end processes
Determine and mitigate risks through the entire insurance product lifecycle
Comply with Solvency II regulations through analytics and increased data transparency
Reinsurance Management for Primary Insurers
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Flexible demand peeks and optimize capacity by strategically managing reinsurance coverage. Boost accounting operations efficiency and improve financial reports.
Accommodate reinsurance treaty administration and accounting as part of your process
Offer full functions for all types reinsurance coverages in all business lines
Adopt corporate and external reporting requirements
Provide real-time data access across your entire business portfolio
Reinsurance Management for Reinsurers and Retrocessionaires
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Mitigate your total cost of ownership and improve risk management across the reinsurance lifecycle with support for a broad range of core processes.
Take a holistic view of reinsurance coverage and parties involved
Usage consistent, clear data for treaty administration and accounting
Enhance compliance with regulatory and rating agencies
Develop financial statements according to common accounting principles
Claims Management
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Accommodate your claims management processes across departments and lines of business to enable timely claims processing and a positive customer experience.
Settle claims faster across multiple channels with fewer touches or none at all
Make better decisions thanks to deeper analytics
Gain the agility to improve claims management as business and technology evolve
Take advantage of true end-to-end solutions that span functional boundaries
Policy Administration
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Mitigate time to market for tailored insurance products by automating and streamlining your policy administration processes.
Maintain multi line products tailored to your customers and distribution channels
Give fast response to market demands with innovative, flexible product design options
Authorize policies and process changes and updates quickly and efficiently
Increase inquiry processes across the complete policy lifecycle
Incentive and Commission Management
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Run profitable sales by optimizing sales force operations, streamlining compensation, and supporting a multichannel strategy.
Align your sales strategy with corporate goals
Run revenue by defining sales targets
Enhance sales revenue by creating powerful incentives for your sales force
Improve margins through the sale of profitable products
Customer Service Contact Center
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Improve customer satisfaction by connecting processes across departments and empowering agents to provide proactive customer service.
Provide full visibility into customer information with a unified data environment
Take faster decisions with real-time access to customer, claim, and complaint status
Enhance customer service with guidelines to manage complaints and issue escalation
Marketing Campaign Management and Customer Segmentation
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Efficiently analyze, plan, and execute all of your marketing activities through each customer touch point.
Develop personalized real-time offers through inbound marketing channels
Develop strategic campaigns and provide multichannel execution
Manage customer relationships with relevant, personalized interactions
Sales Force Management
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Allow the knowledge needed to turn customer insight into sales strategies that acquire, grow, and retain profitable relationships.
Support tailored products to drive growth and exceed sales targets
Enable employees a 360-degree customer view to improve service
Provide management track, monitor, and improve employee sales performance
Financial Performance Managements
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Explain how to invest in opportunities that allow you to control costs, determine the best strategy, and use real-time data to make immediate adjustments.
Make better financial decisions faster using real-time data
Collapse your strategy across all levels of the insurance organization
Delegate accurate costing information to make informed decisions
Accounting and Financial Close
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Comply with evolving international accounting standards - while producing accurate quarterly and annual financial reports.
Accommodate and control all of your financial information
Develop financial and management reports that instill confidence
Globally track all of your data across languages and currencies
Rapid-Deployment of Insurance Sales Management
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Allow agents to gain comprehensive, real-time insight into customers, using a Web-based cockpit for managing sales and complying with established regulations.
