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Improve customer retention rates in a deregulated energy market and deliver superior service with our customer care software solutions.
Gain deep insight into your customer base
Reduce customer response times
Run complex billing processes
Customer Relationship Management and Billing for Utilities
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Optimize cash flow with our customer relationship management (CRM) and billing solution for utilities. Respond quickly to customer questions, avoid disputes, and streamline collections.
Manage business procedures quickly and accurately
Implement processes that offer increased value to your operations and customers
Improve customer experiences
Financial Management of Utility Customers
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Improve customer service and satisfaction by providing your agents with the information they need to respond to questions, resolve disputes, and streamline collections.
Gain a 360-degree view of each customer's account
Improve collections procedures
Optimize cash-flow processes
Energy Data Management in a Deregulated Market
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Streamline processes for metering and measuring load shapes, settling energy quantities, managing schedules, and billing interval customers.
Optimize profile management
Improve synthetic profiling
Run complex billing and settlement processes
Municipal Billing Solutions for Waste and Recycling
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Improve cost center management across your waste and recycling operation ? from logistics through disposal.
Optimize billing for municipal waste and recycling activities
Improve resource utilization with access tools and route planning
Instantly receive and process data from the weigh scale
Run complex billing and settlement processes
Optimize with meter data management software
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Integrate meter data automatically with back-end systems for better customer management support, billing, and analysis.
Deliver cost-effective customer services
Improve market performance
Optimize revenues
Manage demand
Reduce operating costs
Advanced Metering Infrastructure (AMI) for Utilities
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Get more accurate billing and analysis and improve service - by integrating customer meter data instantly with back-end systems.
Streamline operations and meter-data management
Support all customer-centric business processes, from billing through to analysis
Achieve bi-directional communication and control of smart meters
Energy Data Management in a Deregulated Market
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Streamline processes for metering and measuring load shapes, settling energy quantities, managing schedules, and billing interval customers.
Optimize profile management
Improve synthetic profiling
Run complex billing and settlement processes
WTM ERP Smart Meter Analytics
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WTM ERP Smart Meter Analytics powered by WTM ERP enables utility companies to turn massive volumes of smart meter data into powerful insights and actions.
Deliver targeted demand-side management programs to increase adoption rate
Reduce direct energy costs via more accurate load forecasts
Achieve energy savings and carbon emission targets
Increase revenue by upselling new energy services
Boost your plant performance
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Streamline your plant operations by using the reporting and trending functionality of our operational management software.
Monitor performance
Plan shifts and maintenance
Facilitate plant availability
Improve standards for personnel safety
Enterprise Asset Management for Utilities
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Achieve end-to-end asset management with an integrated platform that can help you reduce risks, while driving asset strategies.
Improve the performance of existing assets
Achieve consistent and reliable asset data for better decision making
Increase production, productivity, and budget efficiency
Enterprise Asset Management for Utilities
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Achieve end-to-end asset management with an integrated platform that can help you reduce risks, while driving asset strategies.
Improve the performance of existing assets
Achieve consistent and reliable asset data for better decision making
Increase production, productivity, and budget efficiency
Enterprise Asset Management for Utilities
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Achieve end-to-end asset management with an integrated platform that can help you reduce risks, while driving asset strategies.
Improve the performance of existing assets
Achieve consistent and reliable asset data for better decision making
Increase production, productivity, and budget efficiency
Run better with utilities procurement software
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Develop a more structured, transparent, and automated approach to energy trading and procurement. Our energy portfolio management solution can help you meet customer demand more effectively.
Protect energy investments
Manage energy portfolios more efficiently
Adapt our solutions to meet your needs
Drive efficiency with utility company IT software
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Connect every area of your organization for greater control and efficiency. With WTM ERP IT software solutions, you can adapt to shifting business demands and technology changes without compromising the integrity of your data.
Analyze operations based on large volumes of detailed information
Achieve secure access to business processes anytime, anywhere, and on any device
Design, compose, and adapt processes that address your customers' and employees' unique needs
Adapt to accelerating change, and manage your IT infrastructure in an integrated manner
