Deliver client value - with the right people and processes
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Reduce service delivery costs and sharpen your client focus with help from our professional services solutions.
Identify profitable clients and services
Manage your resource pool according to demand
Deliver scalable, repeatable, and efficient services
Gain visibility into your business processes
Optimize your entire talent supply chain
Support advanced billing models
Client and Opportunity Management
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Support a full range of activities to generate new business from contact management to client and and help you retain existing clients and deal acquisition.
Gain insight into every sales opportunity including prospect risk and decision-maker data
Strengthen client relationships by building better account teams and making services easier to buy
Maintain detailed client history profiles to better manage critical relationships
Project Service Delivery
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Support revenue generation by optimizing mission-critical service delivery activities like resource and project management.
Plan, execute, manage, and analyze your projects from beginning to end
Define and monitor key parameters like phases, milestones, tasks, and roles
Apply the right mix of resources to meet client demand and minimize impact when demand declines
Engagement Management
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Empower your team to effectively execute key engagement activities like time, invoice, and expense management.
Support both fixed-price and time-and-materials billing
Invoice by milestone, time period, or predefined thresholds
Record time and expenses on the go
Negotiate the best fares and administer travel policies
Business and IT Service Management
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Automate and accelerate customer IT requests and service orders from quotation to delivery, contract, and billing.
Improve service quality using ITIL best practices for service requests, incidents, problems, and changes
Manage contracts and service levels centrally to provide accurate, timely billing
Integrate IT service and asset management to streamline activities from planning to decommissioning
Professional Services Software for Small and Medium Enterprises
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Benefit from an affordable, integrated professional services solution designed for rapid implementation, fast, and adaptability.
Enhance talent management and productivity
Improve self-service and financial accounting
Gain greater flexibility to innovate and deliver new services offerings
