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Get a competitive advantage with industry-specific functionality for your business services firm. Designed to large and small business organizations, our comprehensive portfolio of professional services software can help you successfully:
Get visibility into your business processes
Increase your project and service delivery profitability
Optimize your resources
Project Service Delivery
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Support revenue generation by optimizing mission-critical service delivery activities like resource and project management.
Plan, execute, manage, and analyze your projects from beginning to end
Define and monitor key parameters like phases, milestones, tasks, and roles
Apply the right mix of resources to meet client demand and minimize impact when demand declines
Business and IT Service Management
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Accelerate and automate customer IT requests and service orders from quotation to contract, delivery, and billing.
Improve service quality using ITIL best practices for service requests, incidents, problems, and changes
Manage contracts and service levels centrally to provide accurate, timely billing
Integrate IT service and asset management to streamline activities from planning to decommissioning
Engagement Management
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Empower your team to effectively execute key engagement activities like invoice, time, and expense management.
Support both fixed-price and time-and-materials billing
Invoice by milestone, time period, or predefined thresholds
Record time and expenses on the go
Negotiate the best fares and administer travel policies
Drive profitable growth
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Focus on the right opportunities, proposals, and accounts with our sales and business development software.
Improve win / loss ratios
Increase sales force productivity
Gain greater sales forecast accuracy
Achieve higher proposal order value and acceptance rate
Support growth with focused sales planning and execution
Client and Opportunity Management
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Support a full range of activities to help you retain existing clients and generate new business - from contact management to client and deal acquisition with WTM ERP.
Gain insight into every sales opportunity - including prospect risk and decision-maker data
Strengthen client relationships by building better account teams and making services easier to buy
Maintain detailed client history profiles to better manage critical relationships
Drive efficiency and performance with supportfrom your IT infrastructure
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Connect every area of your professional services organization for greater efficiency and control. With WTM IT software solutions, you can adapt to shifting business demands and technology changes without compromising the integrity of your data.
Analyze your operational performance based on large volumes of detailed information
Achieve secure access to business processes anytime, anywhere, and on any device
Design, compose, and adapt processes that address your customers' and employees' unique needs
Adapt to accelerating change, and manage your IT infrastructure in an integrated manner
Business and IT Service Management
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Accelerate and automate customer IT requests and service orders from quotation to contract, delivery, and billing.
Improve service quality using ITIL best practices for service requests, incidents, problems, and changes
Manage contracts and service levels centrally to provide accurate, timely billing
Integrate IT service and asset management to streamline activities from planning to decommissioning
Achieve superior financial performance in a world of accelerating change
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Leverage your resources, technology, and people to drive financial excellence in the face of a challenging economic and regulatory landscape. No matter how complex your professional services organization, our complete end-to-end financial management software solutions help you manage every aspect of your financial health.
Streamline processes to save costs
Manage liquidity and cash
Increase the accuracy of your cash flow projections
Close your books quickly and accurately
Reduce the costs of managing risk and compliance
Sharpen your focus on opportunities and adapt quickly to change
Your workforce is a valuable asset in this changing market
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Your employees are expected to provide ever-higher levels of results and productivity. However, only an innovative workforce can achieve that.
Hire and train the best talent faster
Use powerful HR metrics to monitor and manage workforce performance
Leverage your best people when and where you need them by managing your workforce in real time
Identify workforce trends at an early stage to predict workforce demands
Give your workforce easy access to business content, applications, and services
